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Privacy Policy

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Privacy Policy for Dream Masters website

Effective Date: May 2024, Last Updated: May 2024

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1. Introduction

Welcome to DreamMasters.com.au. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website.

If you have any additional questions or require further information about our Privacy Policy, you can contact us at support@dreammasters.com.au

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2. Personal Information

We may collect personal information that you voluntarily provide when using our services, such as your:

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  • Name

  • Email address

  • Postal address

  • Phone number

  • Other relevant data

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This includes information provided during account registration, subscription to newsletters, or contact enquiries.

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3. Automatically Collected Information

We automatically collect certain information when you visit our website, such as:

  • Your IP address

  • Browser type

  • Operating system

  • Referring URLs

  • Pages visited

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This data is used to improve our website and enhance your user experience.

 

4. How We Use Your Information

We may use your information for the following purposes:

  1. To provide and improve our services.

  2. To personalise your experience on our website.

  3. To communicate with you, respond to your enquiries, and send you updates.

  4. To monitor and analyse usage patterns to enhance our website’s functionality and security.

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5. Data Security Measures

We take data security seriously. We implement reasonable and appropriate security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security assessments.

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6. Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent. However, we may share your information with trusted service providers who assist us in operating our website, subject to strict confidentiality agreements.

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7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to collect information about your browsing behaviour. These technologies help us improve user experience and analyse website usage.

8. Online policy only

This privacy policy only relates to online activity for visitors to this website, and the information shared or collected. It does not include information collected offline through consultations or channels other than this website. 

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9. Consent
By using this website, you consent to our Privacy Policy and agree to its Terms and Conditions.

Terms & Conditions

1. Introduction

Welcome to Dream masters. These Terms and Conditions govern your use of our website located at DreamMasters.com.au and the services provided Dream Masters (“Consultant”). By using this website, you agree to accept the following terms and conditions.

 

2. Services

When booking a package or consultation with Dream Masters, you agree to cooperate, in good faith, with the Consultant in connection with the Services, including implementing the sleep plan, and any other recommendations provided by the Consultant. The Consultant does not offer any guarantees related to the effectiveness of the services, but will work diligently with the Client and any related caregivers to achieve the client’s sleep goals.

 

3. User Responsibilities

You acknowledge and agree that the services and information provided on this website and via the Consultant’s services is not medical advice and not intended to replace or supplement the medical advice. Any advice provided by the Consultant in connection with the services is for informational purposes only and is intended for use with children with common sleep issues that are unrelated to medical conditions. You are advised to consult with and obtain approval from your child’s paediatrician prior to implementing any sleep plan in connection with our services and information, and you should always seek the advice of a physician or other medical professional in connection with any questions you may have regarding a medical condition or the health of your child.

 

4. Payment Terms

The consultant will provide an invoice outlining all the services to be provided and collect payment in full before the initial consultation meeting with the client. 

 

5. Intellectual Property Rights

The information and materials provided on this website, and by the consultant, in connection with the any services provide, including, but not limited to, schedules, sleep plans or other materials, including, but not limited to, visual aids, may not be reproduced, republished, or transmitted in any form or by any means without the Consultant’s express written consent.

 

6. Limitation of Liability

Dream Masters shall not be liable to for any claims, losses, injury, indirect, incidental, special, or consequential damages as a result of Services rendered or information provided on this website, whether such claim alleges breach of contract, tortious conduct, negligence, or any other theory.

 

7. Entire Agreement

This Agreement, together with the Proposal, represents the entire agreement between the parties and may only be amended or modified by an instrument in writing signed by both parties.

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8. Changes to Terms and Conditions and Privacy Policy

Dream Masters reserves the right to make changes to the terms and conditions and privacy policy as we see fit. Prices for packages are subject to change. We reserve the right to modify or discontinue the service. We shall not be liable for any changes to price, modification of services or discontinuation of services.

 

9. Governing Law & Jurisdiction

These Terms will be governed by and interpreted in accordance with the laws of New South Wales, and you submit to the non-exclusive jurisdiction of the state and federal courts located in Australia for the resolution of any disputes.

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